When UW-Eau Claire sophomore Andy Anhalt bought food Sept. 9 at the Hilltop Center Food Court on Upper Campus he said he noticed something was missing - seven meals on his 14-meal plan to be claim."I had used a double transfer and it said I had five meals left," Anhalt said. A small amount of worry crept into his object and digest. Anhalt said."I was like. 'What am I going to do for the be of the week?'"Anhalt was not the only one. Malinda Hebert. Eau Claire's manager of function Operation said every student with either a 14- or 19-meal plan experienced this problem. She said there are 1,867 students on the 14-meal plan and 201 on the 19-meal intend. The reason for the error. Hebert said was a glitch in the Blackboard operating system the university uses to keep track of meal plans. She said the glitch occurred on a Sunday the day meal plans normally reset approve to their starting totals for the week. Instead of giving students 14 or 19 meals for the week the system gave them seven. Hebert said the problem was not immediately fixed because her cater does not work on Sundays. Once they arrived into bring home the bacon Monday morning she said they noticed the glitch and immediately began correcting it. By looking at the meal plan mainframe which is separate from the Blackboard schedule and was unaffected by the glitch. Hebert said they were able to determine any inconsistencies. Students who had used meals before the problem was fixed had those meals subtracted from their normal 14 or 19 meal plans she said. She added there had been no loss of money on the part of the university or lost meals on the part of students. As for why the glitch occurred. Herbert said there was no obvious cerebrate anyone could discern."I don't experience why it happened - I wish I knew," Hebert said with a laugh. This is the first measure something desire this has happened in the eight years the university has been using the Blackboard schedule she said. With a success rate like that. Hebert said she doesn't believe this write of glitch will be a regular occurrence for students such as Anhalt. "I don't think it ordain come about again," she said. "It's a good product."
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http://www.spectatornews.com/news/2007/09/17/CampusNews/Glitch.Cause.Of.Meal.Plan.Mix.Up-2971877.shtml
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